Everything you need to know about BoloKobul.com
Sections
Yes, we only focus on marriages. This is not a casual dating website.
Who is a submitter and a candidate?
The person for whom a match is being sought is called a "Candidate". Essentially, the candidate is the person who is going to get married after a perfect match is found. Each candidate has a profile on our system which describes the candidate. The person who creates the profile of the candidate is called a "Submitter". It is possible for the same person to be both submitter and candidate of a profile.
A profile is a description of a candidate who is supposed to get married. It lists various information about the candidate including photos, physical attributes, interests, and so on.
How does the butterfly work?
Each user gets 3 free butterflies. A butterfly sent to someone is your Kobul 1. When they send one back, it opens up Kobul 2 (mutual match). Kobul 3 is unlocked when both parties are mutually matched and choose to chat.
What is the 3 Kobul system?
Bolo Kobul uses a unique 3-step matching system. Kobul 1: You send a Kobul (butterfly) to show interest. Kobul 2: If the other person also sends you a Kobul, you are mutually matched and can view each other's full profiles. Kobul 3: Once matched, you unblock the chat feature to communicate privately and safely.
When you review the public information on a profile of a candidate and you would like to remember this profile for future reference or to show it to your family before sending Butterfly to the candidate, you can add the Profile to your Favourites. In future, you can access the Favourites list by following the menu path: Favorites.
Any user can view the public information on the profile of another user without any permission. However, in order to view the private information of that profile, you require permission from the user who created the profile. You need to send one butterfly to the user of your interest. If the candidate likes your profile, s/he would send out one butterfly. The merging of both the butterflies allows you both to view each other’s entire profiles, except for names, phone numbers, full addresses, and email addresses. Once the Private Information Access Request is approved, both parties can also send messages to each other via the Message Box. No contact information is shared from our end. What you decide to share while chatting is completely up to you. However, we would request you not to disclose any bank and card information. Please be safe and share information cautiously.
These services are paid services.
You can pay online using a debit/credit card. When you try to make payment on our site, you will be asked how you want to pay. All fees and payments are calculated in BDT.
Registration and Profile Creation are absolutely FREE! You do not need to pay for viewing profiles and sending them butterflies. However, it is limited to 3 butterflies per user. If you are in a hurry to check out more profiles, you would need to purchase more per-view-per-day and more butterflies to send. You can purchase butterflies from Get More Butterflies.
Other optional costs include:
You will be assigned a matchmaker upon availability as we intend to provide focused and dedicated services. If you are not comfortable with your assigned matchmaker, feel free to request for a change.
You need not pay the matchmaker anything separately in person. The fee for the service will be charged from the website beforehand.
All you need to do is, fill out the required information in the Registration Form as accurately as possible and click on the 'Submit' button at the end of the questionnaire.
Register Now with BoloKobul.com and create your Profile. Don’t wait for love to find you!
Yes, you can. In the Registration Form, you can specify your relationship with the person on whose behalf you are registering.
Registration on BoloKobul.com is FREE.
What are the benefits of registering on BoloKobul.com?
You can avail the following services for FREE:
How long does it take to register and create a Profile on BoloKobul.com?
Registration and Profile creation on BoloKobul.com can be completed in less than 10 minutes. 1 step to register and 8 easy steps consisting mostly of drop-down answer options, you can create your Profile on BoloKobul.com.
The form seems to be a bit lengthy. Do I need to fill it entirely?
We understand that it may become tedious for you to fill in a long form in one go. However, matrimonial decisions are important decisions and hence one should convey detailed information about oneself to Interested Members. The more information you provide about yourself the more likely you are to be contacted by other Members. So please do take the time and effort to complete your Profile.
If you are in a hurry, you can skip some segments of the form and later get back to it for complete registration.
While registering and creating a Profile, can I avoid providing information in the compulsory fields?
No. All the compulsory fields have to be filled in order to complete the registration and profile creation process. These compulsory fields provide essential information about you to other Members who view your Profile.
Can I specify more than one email during registration?
No. You may specify only one email while registering. You can however change your email address later if you wish.
We have tried to be as comprehensive as possible while creating the many lists being used in the Registration form. However, it is possible that your particular answer may not be listed here.
In such a case we request that you use the 'Other' option provided to you. Also, you can send an email to support@bolokobul.com, and clearly list the new addition you would like us to make to the Registration form. While we do not guarantee that your suggestion will be Accepted, we will try our best to ensure that it does.
These details are usually of interest for matching. You may leave these details blank if you are not sure of answers to these questions. However, we recommend that you try and find these answers and enter them later. This information will be for better matrimonial matches and helping your profile to reach more users.
A Profile ID is automatically generated by the website and uniquely identifies your Profile on BoloKobul.com. Every Member has a unique Profile ID. However, it does not represent your serial during registration. It is randomly generated.
Other Members can search for your Profile using the Profile ID search feature.
Do not make commercial use of it and do not include content that is vulgar, pornographic or racist. See our terms and conditions agreement for more details of what type of content is prohibited.
Do ensure to be as detailed as possible while creating your Profile. After your Profile is activated, be sure to fill in the Partner Profile and also to upload a photograph. The more information you add, the more your chances of finding a life partner.
While registering, I got an error message that says that my email is already registered with BoloKobul.com and that I must specify another email. Why does this happen?
Every Profile posted on BoloKobul.com is associated with only one unique email. You may have received this error message because you or someone else has already posted a Profile using this email. If you think your email is being used by someone else, please send us an email from the address that is under contention and let us know.
Setting your Partner Preferences tells us more about the kind of partner you are looking for and helps our AI to suggest better matching Profiles for you.
How do I get my profile verified?
Visit Assisted Services and select 'Get Verified'. Our team will guide you through the credential validation process. Verified profiles display a verification badge, increasing trust with potential matches.
The Login and Logout options are found at the top right corner of the page
Can I be permanently logged into my account to avoid logging in every time I visit BoloKobul.com?
We encourage logging in every time due to security concerns even if you do not share the computer/laptop or cell-phone.
No. If you are at the chatting stage, you can only send a message to your interested partner to let them know your presence.
I forgot my password, what should I do?
If you have forgotten your password, we can send it to you via email.
Click on Forgot Password and enter your email; you will receive your Login and Password credentials immediately.
Go to Privacy Setting after Login In and change your password.
Creating your profile is easy and completely FREE of cost. All you need to do is fill in our FREE Registration form on homepage.
Click on Edit Profile. You can also access this page by clicking on Edit Profile or clicking on Profile on the dropdown menu under the logo, after you login.
You cannot change your Display Name, that is your Profile ID. This unique identification number is your identity on BoloKobul.com in order to protect your name and ensure privacy and security.
You can change most of the information in your Profile. However, there are some items (e.g. your date of birth, gender, marital status, hometown, blood group, etc.) that can be changed only in exceptional circumstances. To change these fields please write to Customer Support at support@bolokobul.com providing a valid reason for the change.
No, you cannot edit your email address. If you want to change it, please write to Customer Support at support@bolokobul.com.
This is to provide privacy and security so that your personal information is not available readily on the website. You can choose with whom you are interested to share all your information by sending a butterfly as a symbol, that too except for your name and contact details. We request you to never disclose your name and contact details to anyone during chatting through the platform. If you decide to proceed with someone for marriage, only then it would be wise to share the details.
Under normal circumstances, it won't be discoverable in search engines but if you have mentioned your name in your profile ‘About me’ section then there are chances of profile being discoverable in search engines via full name.
Yes, you can. To hide your Profile, click on the Hide/Deactivate Account under Privacy Setting, after you login.
No. If you choose to hide your Profile, it will be hidden from Members. However, you can block profiles of others.
Yes, you can add your Hobbies & Interests.
If your specific hobby or Interest is not included, please write to us at support@bolokobul.com and we will try to add it to the list.
Adding a photo to your Profile increases the possibility of finding prospects or getting responses. Statistics state that you are likely to receive 10 times as many responses if you add a Profile photo. You can add up to 5 photos to your Profile on BoloKobul.com.
We are thrilled and happy to know that you found your life partner on BoloKobul.com. We would be more than happy to share this wonderful news with other Members, on your behalf. Your details will be posted in the Success Stories section of BoloKobul.com. Send us your Success Story.
Adding a photo to your Profile increases the possibility of finding prospects or getting responses. Statistics state that you are likely to receive 10 times as many responses if you add a Profile photo. You can add up to 5 photos to your Profile on BoloKobul.com.
Yes, it is absolutely safe to add Photos to your Profile. The photos are not downloadable from the website.
Jpg is the most popular digital image format on the internet. BoloKobul.com accepts only images in jpg and png formats for Profile photos.
BoloKobul.com screens all photographs uploaded by Members to ensure that these photos are genuine and do not violate socially accepted norms. It takes us up to 24 hours to screen your photos, during which period your photos will not be visible.
The photos are not downloadable from the website. Moreover, there are watermarks on the photos after you upload them.
To search for Profiles on BoloKobul.com, you can use any of the following options:
Search results are shown by default using a custom algorithm developed by BoloKobul.com. This is used to maximise responses to your Profile.
The icons represent that the information on the profiles are verified by BoloKobul.com.
Based on your Profile and Partner Preferences, BoloKobul.com shows you a list of Profiles under your Basic Search/Matches list.
Yes, you can.
No.
You can contact Members that you like by sending a butterfly showing Interest in their Profiles. These Members will receive a notification. These Members can choose to respond to your butterfly by sending a butterfly themselves, or by ignoring it.
When someone sends you a butterfly showing interest in you, you may ignore it if you are not interested.
When someone ignores your butterfly, you get the butterfly back and can use it again.
Yes, you can. However, if both of you send a butterfly to each other, then you would not get back the butterfly by declining.
Yes, you can.
Yes, you can. However, you would not get back the butterfly for reuse.
While our teams strive to facilitate matrimony between its Members, the team is not authorised to contact Members on your behalf. You may want to consider the Assisted Services option, where a dedicated match maker will aid you in reaching out to your selected candidates.
Accepted Members – the ones who have sent you a butterfly after getting one from you, or got one from you after sending one themselves.
i.e. Members who have agreed to chat with you.
You can inform the person during chatting that you do not want to proceed, and can delete the chatting or block the person.
You can ignore or block the person without initiating the chat.
Yes. Once you send as well as receive a butterfly and view a detailed profile, that butterfly is considered to have fulfilled its duties, and is allowed to fly away. Hence, you cannot reuse that butterfly.
You can choose to Block Members if you do not wish them to view your Profile or contact you on BoloKobul.com. This Member will not be shown again to you. If you change your mind, and wish to Unblock this Member, you need to email to support@bolokobul.com and explain the situation.
How do I block or unblock someone?
To block: Click the three-dot menu (⋮) on any profile card and select Block.
To unblock: Go to the Account Settings → Blocked Profiles and click Unblock next to the profile.
Where can I Report about a Profile? When should I use it?
You can Report a Profile to the BoloKobul.com Safety team through the Report feature on the Customer Support option, whenever you observe any misuse, e.g. False Profile information, Fake/Obscene photos, abusive messages, etc. Reporting a Profile will automatically Block the Member as well.
You can pay using bKash, Nagad, debit/credit card (Visa/Mastercard), and other options via our AamarPay payment gateway. All fees are calculated in BDT (Bangladeshi Taka).
We accept all Master and Visa credit cards.
Yes, 100% Secure! Your credit card information is entered on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest levels of security provided by websites. The information is transmitted in an encrypted fashion to our payment gateway and your card is charged online. Finally, to provide the highest level of security, we do not store your credit card information on our online server at any time.
The Invoice ID uniquely identifies the payment made by you for a specific service. After you are given the Invoice ID, be sure to make a note of it and save it for later reference. When you correspond with the Customer Support at BoloKobul.com, your Invoice ID will help us to quickly track your details.
Sometimes it takes up to 12 hours for the payment notification to reach us. We will notify you via email, once we receive the payment.
Since BoloKobul.com allows its Members to give permission before charging for the chatting feature with other Members, or any other services, we generally do not refund. You cannot ask for a refund for any of the unused butterflies or services.
We are sorry that you are facing an error while trying to use our services. We urge you to report this error to our Customer Support, with the following details:
BoloKobul.com uses cookies to deliver the various services and to keep track of your personal preference. A cookie is a small text file that can be entered into the memory of your browser to help a website recognize repeat users, facilitate the user's ongoing access to and use of the site and make content improvements and targeted advertising.
Please note that the use of cookies is a necessary part of the BoloKobul.com technology and are necessary if you wish to access the website. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on BoloKobul.com and participate in its services. Cookies may also be necessary to provide the user with certain features such as customized delivery of information.
BoloKobul.com uses cookies to provide its core matrimonial service, to deliver content specific to your Interests, and for other purposes. We do not and will not use cookies to collect private information from any user. Please note that cookies are used only to recollect information sent to your computer from BoloKobul.com. We CANNOT access any information on your computer that is not sent by BoloKobul.com.
The reason for this could be related to your Internet Browser. Your browser seems to be displaying old content and is not refreshing the content. This is called caching. To refresh your page successfully, access your content settings and clear your cache.
