How BoloKobul.com collects, uses and protects your information
Sections
When you use our website, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit our website, but may not be limited to e-mail address, name, date of birth, educational qualifications, a user-specified password, mailing address, mobile number or occupational details.
Automatically Collected Information
Some information is automatically received and sometimes collected from you when you visit our website. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our site. We use this information to monitor the usage of our site. Besides, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance the usability of our website and to determine aggregate information about our user base and usage patterns.
Information Collected via Cookies
We use cookies to enhance the browsing experience on our website. Cookies are small files placed on your hard drive that will assist us in providing our services. The cookies transmit this information back to the computers at our website or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. We do not control the use of cookies by third parties.
The information captured makes it possible for us
to speed navigation;
to provide you with appropriate match suggestions;
to remember information that you gave to us so you don't have to re-enter it each time you visit our website;
to monitor the effectiveness of some of our marketing email campaigns;
to monitor the total number of visitors, pages viewed, and the total number of banners served.
We use a secure server for debit/credit card transactions to protect the credit card information of our users and cookies are used to store the login information. If you establish a credit account with us to pay for our services, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date are collected.
Most people do not know that cookies are being placed on their computers when they visit our website or most websites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to use our website properly. Also, by not using cookies, your overall Internet browsing experience will be affected.
Information You Actively Submit to Our Website
Our website is designed to be accessed by registered users. Except for a few pages, which are designed to describe how our website works, most of the pages require that you be logged in our website using a registered account. To open an account, you will need to choose a password. In doing so, we require that you provide us with all of the following Personal Information: your name, email address, and phone number. We do not collect any information which can be used to collect money from you (such as credit card, bank account, etc). If you create a Profile for someone (including yourself), you require that you provide additional personal details which are needed to find matches for that Profile.
The user information we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The user information is used for authentication and account access. When the user accesses our website, data relating to device ID, log files, geographic location, and device information/specification are also collected automatically.
We may use your personal information for analysis of data, usage trends, and to evaluate and improve our website, marketing research, and prevention of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We also use session cookies to maintain secure payment sessions with our payment partners including bKash, Nagad, and SSL. These sessions are temporary and expire once your transaction is complete.
BoloKobul.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites, products, and services, marketing research from our users primarily to ensure that we are able to fulfill your requirements and to deliver personalised experience.
Personal information means any information related to an identified or identifiable natural person. You have the right to share and access your personal information and right to withdraw consent for sharing your personal information at any point of time and right to erase your personal information subject to applicable laws for sharing your personal information at any point of time. You can withdraw your consent provided by contacting us. Your personal information may be stored in databases. We may require proof or need to verify your identity before we can give effect to these rights. To request to review, update, or delete your personal information, please submit a request form by sending an email to support@bolokobul.com.
We may share such identifiable information with our associates, affiliates, and subsidiaries and they may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of Bolo Kobul, other users or the general public.
We share your basic information with external Matchmakers, who are involved in Matchmaking activities. The Matchmakers are independent business owners. An unrelated matchmaker may also receive your personal information during the matchmaking process. However, the level of your information being disclosed to an unrelated matchmaker will be controlled per your request.
From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.
Our website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked websites.
As stipulated in the privacy policy we will retain the information we collect from users under the following circumstances:
- for as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected;
- for the sake of enforcing agreements;
- for performing audits;
- for resolving any form of disputes;
- for establishing legal defences;
- for pursuing legitimate businesses and to comply with the relevant applicable laws.
We retain your personal data for a period of 1 year following account closure or last activity. After this period, your data is permanently deleted from our servers unless required by Bangladeshi law to be retained longer.
You have the right to request complete deletion of your account and associated data at any time by contacting us at support@bolokobul.com. We will process your request within 30 days.
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.
As a customer, you may receive the following communications related to transaction and account maintenance activities from BoloKobul.com. These communications include without limitation: match related notices, notices regarding material changes to website policies and account management procedures.
Communications containing information about BoloKobul.com and its partners products and services. We send promotional emails and other outbound communications to our customers regarding products and services from BoloKobul.com, its subsidiaries and trustworthy third parties.
When you click on links and banners on our website that take you to third-party websites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement of any and every website you visit, whether you are linking from our website or browsing on your own.
Our third-party partners include AamarPay (payment processing), bKash, Nagad, and Facebook. Each partner operates under their own privacy policy.
BoloKobul reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site.
To address your grievance or query: email at support@bolokobul.com
Contact: 01611-820410
Address: 14, Sir Iqbal Road, Khulna
